Troubleshooting Small Transparent Speaker

What should I do if the Bluetooth connection is not working?
First, ensure that the speaker is in Bluetooth pairing mode by pressing and holding the Bluetooth button until the indicator light turns blue. If the connection still fails, make sure that your device's Bluetooth is turned on and that the speaker is within range (10 meters). You may also try resetting the speaker by holding the button for an extended duration, which resets the Bluetooth pairing.

How do I reset the speaker to factory settings?

To reset the speaker to its factory settings, press and hold the power button and the Bluetooth button simultaneously for 10 seconds until the LED flashes white. This will restore the speaker to its default settings.

The speaker disconnects frequently from my device. How can I fix this?

Frequent disconnections can happen due to the following reasons:

1. Ensure your device is within the Bluetooth range (around 10 meters) of the speaker.
2. Avoid obstacles between the speaker and your device that may interfere with the Bluetooth signal.
3. Check if your device has too many Bluetooth connections or if other wireless devices are causing interference.
4. Restart the speaker and the connected device, and re-pair them if necessary.

What should I do if the speaker is not turning on?

Ensure that the speaker is fully charged by connecting it to the power source using the provided USB-C cable. Check that the charging indicator light is functioning. If the speaker does not turn on after charging, perform a reset by holding the power button for 10 seconds.

What can I do if the sound quality is poor or distorted?

Poor sound quality may be caused by interference or low battery. Ensure the speaker is within Bluetooth range. Also, check that the connected device has a good signal and is not causing distortion. If the issue persists, restart the speaker and your device or perform a factory reset. 

How do I fix static or crackling noises coming from the speaker?
Static or crackling noises could be caused by:

1. Bluetooth interference. Try moving the speaker closer to your device.
2. Low battery. Ensure the speaker is fully charged.
3. Faulty audio files or streaming quality. Ensure you're playing high-quality audio files or streaming at a good bitrate.
4. Restart the speaker and the connected device to eliminate temporary interference.